FACE-Q: patient satisfaction questionnaire for aesthetics
Quick facts
- Definition
- A set of questionnaires in which the patient reports how they feel and how they rate the result.
- Type
- Patient-reported outcome measure (PROM).
- What it covers
- Facial appearance, satisfaction with the result, quality of life and care experience.
- Use
- Research and clinical follow-up, in a version licensed by the authors.
- Caution
- Use the official version; a clinic's own questions are something else.
FACE-Q is a set of questionnaires developed to measure, based on the patient's own report, the outcomes of facial aesthetic procedures. It belongs to the group of patient-reported outcome measures (PROMs). Instead of asking the professional whether the result turned out well, it asks the person who matters: the patient.
What does FACE-Q assess?
The modules cover aspects such as the appearance of areas of the face, satisfaction with the result, the impact on quality of life and emotional well-being, and the experience with the care. Responses are converted into scores. It is an instrument used mainly in research, and it inspires how a clinic can think about follow-up.
Why does this matter to the HOF clinic?
A result that looks "good" to the professional's eye is not always a result that satisfies the patient. Asking, in a structured way, what has changed in how they see their face helps adjust management, identify unmet expectations and show the patient that their opinion counts, which is tied to patient autonomy.
How should it be used?
FACE-Q is an instrument with usage rights; to apply the official version, you need a license from the authors. For routine practice, it is worth creating a small satisfaction survey of your own and making it clear that it is not FACE-Q. Patient data follows the LGPD (Brazil's data protection law) and professional confidentiality.
In Harmy
The app does not administer questionnaires. It helps before the treatment: the illustrative simulation aligns expectations before the injection, and the actual result can be saved for comparison.
Also called: patient-reported outcome questionnaire.
Frequently asked questions
What does FACE-Q measure?
It measures what the patient thinks and feels about their face and the treatment result, such as satisfaction with areas of the face, perceived age, psychosocial impact and experience with the care.
Can a clinic use FACE-Q?
The instrument is protected and licensed by its authors. For formal use, the license rules must be followed; for day-to-day work, the clinic can put together its own satisfaction questions, without calling them FACE-Q.