Harmy Credits, Price per Projection and How to Top Up
Harmy works with a prepaid wallet: you add balance to the account and each projection deducts a fixed amount. There is no monthly fee and no plan to choose. This tutorial explains the price, the welcome bonus, the two ways to top up and what happens to credit in each situation.
What are credits for?
The balance pays only for generating new projections. Everything else is free: marking areas, reviewing History, showing procedures, sharing, generating the PDF quote and adding the actual result do not use credits. You pay only when you create a new projection.
How much does each projection cost?
| Item | Amount |
|---|---|
| One projection | R$ 3.99 |
| Monthly fee | None |
| Welcome bonus | 1 projection, once per account |
| Unused credit | Stays in the account balance |
| Failed generation | The amount goes back to the balance |
Hypothetical example: a R$ 50.00 top-up covers 12 projections (12 × R$ 3.99 = R$ 47.88), and the remaining R$ 2.12 stays in the balance to add to the next top-up.
How does the welcome bonus work?
When you create the account, you get balance for 1 projection. On accounts created with email and password, the bonus arrives after you confirm the code sent by email. It is the way to test the full flow, including the fictional person in the Try with a fictional patient option, before topping up. The bonus is granted once per account.
How to top up in the app
- Tap the cart icon at the top of any app screen. It opens the Credits screen.
- See your balance and how many projections it covers.
- Choose one of the packs: R$ 20, R$ 50 or R$ 100. Each pack shows the store price and approximately how many projections it covers.
- Confirm the purchase in the Google Play or App Store window. Payment is handled by the store, using the payment methods saved on your store account.
- Wait for Confirming payment.... When the balance arrives, Credits added! appears.
If you reached the credits screen because the balance ran out in the middle of a projection, the app goes back to the marking screen on its own as soon as the credit arrives. Just tap Create projection.
How to top up on the website
You can also buy credits at harmy.com.br, in the Credits area. You sign in with the same account as the app, and the balance bought on the website is the same one that appears on the phone. Website packs have a bonus starting at R$ 100: you pay one amount and get a larger balance. Current amounts and bonuses are in the website's credits area itself.
Tips
- Start with the bonus. Use the welcome projection to learn the flow before topping up.
- Top up before a full schedule. The app warns you when the balance is low, but it is better not to interrupt a consultation to buy.
- For larger volumes, compare the website packs, which have a bonus starting at R$ 100.
- Reviewing is free. Showing an old projection to the patient again, from History, doesn't use balance.
Common errors and how to fix them
| Situation | What to do |
|---|---|
| "Not enough credits" when creating the projection | Tap Buy credits. The marking is saved and the app returns to it after the top-up. |
| The store didn't respond | Check that there is an active account on the phone's store and that the app was installed from it, and try again. |
| "Purchases are blocked on this device" | Check the phone's purchase restrictions, such as parental controls or Screen Time. |
| "Payment received. Your balance will show up shortly." | The store has already confirmed it. Wait a few moments or tap Refresh. |
| Generation failed | The projection's amount goes back to the balance. Try creating the projection again. |
Next step
With balance in the account, go back to the main flow in how to make a new projection. If you haven't created the account yet, start with create an account.
Frequently asked questions
How much does it cost to use Harmy?
Each projection costs R$ 3.99, deducted from the account balance. There is no monthly fee, subscription or automatic renewal.
Does Harmy have a free trial?
Yes. Every new account gets 1 welcome projection, once per account.
Do Harmy credits expire if I don't use them?
The amount you don't use stays in the account balance, available for future projections. There is no monthly charge deducting from the balance.
Do I lose the credit if the projection fails in Harmy?
No. If image generation fails, the projection's amount goes back to the balance.
Where do I buy Harmy credits with a bonus?
On the harmy.com.br website, in the Credits area. Website packs have a bonus starting at R$ 100. Packs bought through the phone's store have no bonus.