Harmy with no monthly fee: how payment works

· 3 min read

Editorial illustration about harmy with no monthly fee

For many professionals, the absence of a monthly fee is the main reason to try Harmy: there is no contract, annual plan or automatic renewal. What exists is a credit wallet, and you decide when and how much to load. This guide explains the logic from start to finish.

How does the prepaid model work?

You have a credit balance on your account. Each Create projection uses R$ 3.99 of that balance. If the balance runs out, you top up. If you go a month without using it, no charge is made. The concept is similar to a prepaid card: you pay in advance, use it when you need it, and there is no recurring bill.

What are the ways to top up?

Channel Amounts Note
Phone app store Packages of R$ 20, R$ 50 and R$ 100 Paid through the store account
Website, Credits area Bonus packages starting at R$ 100 Accessed through your account

The details of each step are in credits and top-up. The cost of each projection is covered in how much each projection costs.

What changes in the clinic's routine?

With no monthly fee, the cost of the app follows usage. In weeks with many appointments, you spend more; in quiet weeks, nothing. This makes it easier to start small and see whether the projection fits your workflow. To think about how it fits into the consultation, see using Harmy in the first consultation.

Who controls the balance and the charge?

The quota and credit are controlled by the server, and the app only displays the balance. There is no way to be "charged by accident": usage only happens when you create the projection. To create the account, see creating an account.

Summary

No monthly fee, no contract: prepaid credit, R$ 3.99 per projection and one welcome projection. Top up through whichever channel is most convenient.

Common questions before starting

Is there a lock-in or minimum term? No. Since there is no subscription, there is no term or cancellation fee. If you stop using it, you simply do not top up.

Can I try it before spending? Yes, with the welcome projection of the new account. While the account has no projections, the new patient screen also offers a trial with a fictional person, useful for learning the flow without exposing a real patient. See example patient.

Does the balance stay on the account? The balance is tied to your account, and the server decides the quota and credit; the app only displays it. If you switch phones, sign in with the same account.

What if I delete the account? Deletion is done inside the app. Before deleting, check whether there is a balance you still plan to use. The rules are in deleting your account and data.

Frequently asked questions

Does Harmy charge a monthly fee?

No. There is no monthly subscription. The model is prepaid credits, and each projection costs R$ 3.99.

How do I top up the credit wallet?

Through the phone's app store, in packages of R$ 20, R$ 50 and R$ 100, or through the website, in the Credits area, with bonus packages starting at R$ 100.

Do I have to pay to try Harmy?

A new account gets 1 welcome projection. It can be used with a patient or in the trial with the fictional person.

What happens if I stop using Harmy?

Nothing is charged, because there is no monthly fee. The app only uses credit when you create a projection.

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